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F&Q

1. What is IUGKYUF.SHOP?
IUGKYUF.SHOP is an online platform where you can buy and sell a wide variety of clothing items. Whether you’re looking for trendy outfits or want to sell your pre-loved clothes, we’ve got you covered.

2. How do I create an account?
Click the “Sign Up” button on the homepage. Enter your email address (e.g., carnuoc@outlook.com), create a secure password, and follow the verification process to start shopping or selling.

3. How can I sell clothes on IUGKYUF.SHOP?

  • Log in to your account.
  • Click on “Sell” and upload high-quality photos of the items you want to list.
  • Provide detailed descriptions, including size, condition, and price.
  • Once your item is sold, you’ll receive a notification with further instructions for shipping.

4. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure online payment options.

5. How does shipping work?
Buyers can choose their preferred shipping method at checkout. Sellers are responsible for packaging and dispatching items promptly. We provide tracking options to ensure secure delivery.

6. Can I return an item?
Returns are accepted within 14 days of delivery if the item is significantly different from the description. Please contact our support team at support@IUGKYUF.shop for assistance.

7. Are there any fees for selling?
A small commission fee is charged for each item sold. The fee helps maintain and improve our platform. Details are available on our “Fees & Policies” page.

8. How do I contact customer support?
If you have any questions or issues, feel free to reach out to us at support@IUGKYUF.shop. Our team is here to help.

9. Is my personal information safe?
Yes, we prioritize your privacy and use secure encryption technologies to protect your data. Please review our Privacy Policy for more details.

10. What if I experience a problem with my order?
If there are any issues with your purchase or sale, contact us immediately via email. We’ll work to resolve the problem quickly and fairly.